Do you have a question about Mr Emergency Air Conditioning? Find a list of answers below to some of our most frequently asked questions.
Every Mr Emergency Air Conditioning technician is a registered HVAC (heating, ventilation and air conditioning) technician. In addition, the company is qualified to perform specific building, air con, roofing and electrical work.
Every job is different and is based on its merits. When we give you an upfront fixed-price quote, a Mr Emergency Air Conditioning technician will tell you exactly how much time will be required for your particular job, before starting. If the time doesn’t suit you, we can reschedule to a more convenient time.
Wherever possible, Mr Emergency Air Conditioning aims to get to your home within 30 minutes* of your call. However, if you have a preferred time, we can schedule a time that suits you.
Yes, we do. All eligible customers can choose from our range of finance options** payment options, which we offer through financial providers Zip and Humm. Some options even accept a $0 deposit, so there’s nothing to pay upfront.
Yes, because we operate 24/7, every day of the year, including weekends and all public holidays. Better still, we don’t charge extra for after-hours attendance. Whatever time you need us, we can be there.
Yes, all of our technicians have facilities to accept Mastercard, Visa and American Express credit cards, cash, cheque payments and direct deposit.
Yes, we offer a 12-month guarantee on all workmanship and parts supplied by us. You can read more about it in our Terms & Conditions. We also have $20 million public liability insurance for your added peace of mind.
Yes, of course. We have state-of-the-art dispatch and van-tracking technology, so we can give you a courtesy call when your technician is a half-an-hour away.
You can use our simple web bookings form located here. We’ll call you with confirmation in less than three minutes.
When you choose Mr Emergency Air Conditioning you never have to worry about nasty surprises on your bill. When our friendly technicians attend the site, they will carry out a full assessment of the situation and provide you with a fixed-price quote for the job before starting.
Yes, you can. Simply call the customer service team or use our simple web booking form.
Call us for urgent questions, or fill out our form to request a call back.
What our customers have to say.
